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Field notes on product, architecture, AI workflows and growth in travel technology, written from the operator side of the table.
GDS integrations rarely take months because teams cannot write API calls. They take months because booking, pricing, ticketing, payments, servicing, protocols, inconsistent content, and edge cases must work as one system.
This
I recently had the pleasure of speaking with my former Expedia colleague Artem Siminenko about one of the biggest topics shaping our industry: how travel companies can move from AI experimentation to
The travel industry does not need more AI hype. It needs a clearer view of what is actually changing, what comes next, and where travel companies should place their bets now.
In
As AI continues to evolve, the landscape of job roles is shifting dramatically. Hence I thought of exploring some ideas won where we are heading next and I came up with a
In the past decade, travel tech providers have emerged with “all-in-one” SaaS solutions, but most only cover about 80% of clients’ needs, leaving room for bespoke work. Many of these companies, founded
I have had the honor to be asked by the editorial staff from Phoucswire to write an opinion piece on how a massive IT outage in the travel industry could possibly prevented.
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